Meet the team

Our team of dedicated and experienced consultants deliver engaging workshops that build confidence, share best practice and equip you with practical tools to take back to your workplace. Whatever your training needs, we have a professional who can help you.

Tracy Madgwick
Tracy Madgwick

Tracy has many years’ experience training line managers from a wide range of private, public and not for profit organisations.

Over her career, Tracy has helped hundreds of individuals to develop their supervisory, team facilitation and interpersonal skills – as well as their understanding of HR legislation and best practice. She also advises organisations on how to manage challenging staffing situations as well as mentoring and coaching other HR professionals.

For the last 10 years, Tracy she has run her own HR consultancy company, working with a small team of trusted associates.

Tracy is a fully qualified member of the CIPD (Chartered Institute of Personnel and Development) and licensed to deliver MBTI (Myers Briggs Type Indicator), DiSC and C-me tools.

Deryl Dix
Deryl Dix

Deryl works independently as a facilitator, trainer and consultant. She has considerable experience of working with GP surgeries, designing and delivering workshops that successfully meet their needs.

She is regularly invited back to practices for further training sessions.

Deryl’s expertise in developing leadership programmes, and in workplace wellbeing and mental health, has been built over a varied career. Her professional experience includes ten years as director of FPA Wales, and employment at director level in two UK-wide charities. She is also an associate affiliated to numerous organisations.

Deryl’s work has taken her throughout the UK, and she has delivered programmes in France, Belgium, Germany, China, India, and Singapore.

With a background in drama and theatre, Deryl often uses creative methods in her workshops. She is also qualified to teach mindfulness-based stress reduction (MBSR) courses.

Diane Allen
Diane Allen

Diane has a considerable depth of experience in leadership, coaching, management development, team facilitation and people skills training at all organisational levels.

She has worked with public and private sector organisations, local and national companies.

For the last ten years Diane has been the director of her own company, working with a small team of associates.

Diane delivers on the CIPD HR and Learning and Development Levels 3, 5 & 7, and has been invited to speak at the Learning and Development Exhibition in Olympia London several times. She is also a fully qualified member of the CIPD (Chartered Institute of Personnel and Development) and licensed to deliver MBTI (Myers Briggs Type Indicator).

Diane has many years’ experience in designing and delivering workshops for general practices, medical centres and hospitals. She works with employees at every level and believes that the secret of successful training lies in determining exactly what outcomes the client is looking for.

Julie White
Julie White

Julie is a HR professional with over 20 years’ HR and Training experience gained in a variety of industries and company sizes - including hospitality and retail sectors, financial and legal, as well as consultancy for a wide range of SMEs.

Julie brings an empathetic and supportive approach to make learning inclusive, engaging and inspiring.

Julie is CIPD qualified in both HR and learning & development, as well as currently completing the ILM Level 7 Certificate in Executive Coaching and Mentoring. She is an accredited Mental Health First Aid Instructor with MHFA England and WRAW® Master Practitioner, specialising in workplace resilience and wellbeing coaching.

Jayne Woodman
Jayne Woodman

Jayne is the founder of The Menopause Team which helps organisations positively manage menopause in the workplace, increasing resilience which can result in increased morale, reduced absenteeism and improved performance.

With 20+ years of human resource management experience in both industry and academia, Jayne also helps organisations develop solutions to their HR queries, offering practical advice based on the latest UK legislation.

Jayne’s seeks to inspire students to think more creatively, integrating right brain thinking with the more traditional left brain processing associated with business and economics.  She was runner-up in the STEM section of the 2018 Women in Business Awards, rather controversially for promoting the arts(!) and was runner up in the Chwarae Teg Women in Business Awards in 2021.

She is calm, assertive, flexible and always look to achieve innovative sustainable outcomes.

Nicola Ford
Nicola Ford

Before becoming an independent HR Consultant, Nicola spent almost 20 years working across a range of industries and sectors, gaining valuable experience from creating contracts and policies through to TUPE and management of complex cases.

Alongside her HR experience, Nicola also enjoys delivering training that covers all areas of managing people. This includes how to recruit and onboard; making appraisals effective and purposeful; managing capability and conduct; leadership skills and how to drive employee engagement. She prides herself on delivering practical and informative courses.

Kay Littlehayes
Kay Littlehayes

Kay is the founder of Tipi Training and Coaching, and a well-seasoned and experienced people development practitioner and coach. She works with leaders, healthcare professionals and grads on the quest to facilitate meaningful and impactful conversations that lead to better wellbeing and productivity.

One of Kay’s specialties is leading better communication and conversations through bespoke interpersonal skills training, and she loves spending time in person with organisations.

One of Kay’s favourite talks is Tackling The Imposter.

Kay has diverse experience as a leader, transformation manager and has worked with large organisations and Senior Execs with complex projects to look at how to balance people and process within the strategy. Her biggest and most exciting achievement to date was working at Royal Mail and being part of the biggest leadership transformations.

Kay has delivered over 2000 workshops to diverse teams and leaders across all sectors. Kay states that the Imposter is part of life and when we are stepping into unknown areas and facing our fears, we are working on our self-limiting beliefs.

When we focus on our strengths and abilities, we will be challenged with the psychological pattern that will occur when we doubt our own abilities.

Kay has recently returned from travelling across South America, where she decided to write a book that is designed to share life hacks around ‘The Power Of Three’ a technique that has helped thousands of individuals work on themselves.

Her favourite phrase is let’s make positive vulnerability a safe space within work. Kay often shares the true meaning of this phrase during her speeches and many workshops.

If you are looking for high performing teams, Kay is your lady.

Kirsten Walker
Kirsten Walker

Kirsten joined General Practice Training Ltd in May 2022. She provides administration support to all the trainers and is the first point of contact for many of our clients.