| Date | Course | Length | Time | Location | Max. Group Size | ||
|---|---|---|---|---|---|---|---|
| April 2025 | |||||||
| 30th Apr | Managing For The First Time Day Two | 2 days (or four half-days) | 10:00 am - 4:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| May 2025 | |||||||
| 1st May | HR Brief Bites 5: Managing absence: from informal steps to dismissal | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| 7th May | HR Brief Bites 1: Having courageous (difficult) conversations with your staff | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| 8th May | Pain-Free Appraisals | 3 hours | 10:00 am - 1:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 12th May | Giving Great Customer Care Over the Phone | 3.5 hours | 9:30 am - 1:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 13th May | Managing Challenging Staffing Situations | 3 hours | 10:00 am - 1:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 12 | View course | Book this course |
| 14th May | Becoming a Leader | One day | 10:00 am - 4:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 12 | View course | Book this course |
| 15th May | HR Brief Bites 7: Managing grievances effectively | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| June 2025 | |||||||
| 4th Jun | HR Skills for Line Managers | One day | 10:00 am - 4:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 5th Jun | HR Brief Bites 3: Understanding, managing and calculating annual leave entitlements | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| 10th Jun | HR Brief Bites 6: Managing employees with mental health concerns | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| 10th Jun | Managing For The First Time Day One | 2 days (or four half-days) | 10:00 am - 4:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 11th Jun | Managing For The First Time Day Two | 2 days (or four half-days) | 10:00 am - 4:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 17th Jun | Influencing Senior Managers and Colleagues to Help You Achieve | 3 hours | 10:00 am - 1:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 18th Jun | HR Brief Bites 2: Managing probationary periods effectively | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| 19th Jun | HR Brief Bites 12: Sexual Harassment | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| July 2025 | |||||||
| 1st Jul | Pain-Free Appraisals | 3 hours | 10:00 am - 1:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 2nd Jul | Managing Challenging Staffing Situations | 3 hours | 10:00 am - 1:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 12 | View course | Book this course |
| 8th Jul | Becoming a Leader | One day | 10:00 am - 4:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 12 | View course | Book this course |
| 9th Jul | HR Brief Bites 1: Having courageous (difficult) conversations with your staff | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| 9th Jul | Giving Great Customer Care Over the Phone | 3.5 hours | 9:30 am - 1:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 10th Jul | HR Brief Bites 4: Managing underperforming staff: from informal steps to dismissal | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| August 2025 | |||||||
| 6th Aug | Patients Behaving Badly – How to Manage them Effectively | 3.5 hours | 9:30 am - 1:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| September 2025 | |||||||
| 9th Sep | Managing For The First Time Day One | 2 days (or four half-days) | 10:00 am - 4:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 10th Sep | Managing For The First Time Day Two | 2 days (or four half-days) | 10:00 am - 4:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 16th Sep | HR Skills for Line Managers | One day | 10:00 am - 4:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 17th Sep | Pain-Free Appraisals | 3 hours | 10:00 am - 1:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 23rd Sep | Managing Challenging Staffing Situations | 3 hours | 10:00 am - 1:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 12 | View course | Book this course |
| 24th Sep | HR Brief Bites 3: Understanding, managing and calculating annual leave entitlements | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| 30th Sep | Giving Great Customer Care Over the Phone | 3.5 hours | 9:30 am - 1:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| October 2025 | |||||||
| 7th Oct | Becoming a Leader | One day | 10:00 am - 4:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 12 | View course | Book this course |
| 8th Oct | HR Brief Bites 1: Having courageous (difficult) conversations with your staff | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| 9th Oct | HR Brief Bites 5: Managing absence: from informal steps to dismissal | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| 14th Oct | HR Brief Bites 7: Managing grievances effectively | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| November 2025 | |||||||
| 4th Nov | Managing For The First Time Day One | 2 days (or four half-days) | 10:00 am - 4:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 5th Nov | Managing For The First Time Day Two | 2 days (or four half-days) | 10:00 am - 4:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 6th Nov | Pain-Free Appraisals | 3 hours | 10:00 am - 1:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 12th Nov | Managing Challenging Staffing Situations | 3 hours | 10:00 pm - 1:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 12 | View course | Book this course |
| 19th Nov | HR Brief Bites 3: Understanding, managing and calculating annual leave entitlements | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| 20th Nov | HR Brief Bites 2: Managing probationary periods effectively | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| December 2025 | |||||||
| 2nd Dec | HR Brief Bites 1: Having courageous (difficult) conversations with your staff | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| 4th Dec | Becoming a Leader | One day | 10:00 am - 4:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 12 | View course | Book this course |
| 9th Dec | HR Skills for Line Managers | One day | 10:00 am - 4:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 10th Dec | HR Brief Bites 4: Managing underperforming staff: from informal steps to dismissal | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |
| 11th Dec | Giving Great Customer Care Over the Phone | 3.5 hours | 9:30 am - 1:00 pm | In-house, or online using Zoom. | 12 | View course | Book this course |
| 16th Dec | HR Brief Bites 7: Managing grievances effectively | 2 hours (1.5 hours followed by an optional 30 minutes Q&A time with the trainer) | 12:00 pm - 2:00 pm | Online using Zoom (all participants need access to a laptop or PC) | 16 | View course | Book this course |