HR Brief Bites 7: Managing grievances effectively

Aim

Ever felt uncertain about how to handle a team member’s grievance while staying legally compliant?

Let’s be honest, it’s never easy managing staff who are unhappy at work and if they raise a grievance then it can become even more challenging.

This workshop is tailored to provide you with essential insights into the legal aspects of grievance handling, ensuring you’re always compliant and aware of the best practices. But more than that, this workshop is about enhancing your communication and conflict resolution skills. It’s designed to help you navigate these tricky situations with confidence and empathy, leading to a more positive work environment.

This short workshop will help you as a line manager to:

• Follow employment law best practice when managing grievances
• Have the confidence to manage a grievance
• Learn from the experts about tips and techniques to make the process as easy as possible.

Who should attend the workshop

• Managers, team leads and staff in a supervisory role within primary care

Workshop format

Tutors: Nicola Harry or Tracy Madgwick

All participants will need access to a laptop or PC with camera and sound in a quiet space. Please have your camera on if possible during the training as this makes is more enjoyable for everyone.

Zoom joining instructions will be sent as part of the joining instructions.

We will send the slides out to all participants after the workshop.

Please feel free to bring your lunch with you to the workshop.