HR Brief Bites 1: Having courageous (difficult) conversations with your staff

Aim

Do you find yourself hesitating to address challenging issues with your team? Want to learn how to confidently and effectively handle difficult conversations as a line manager?

Difficult conversations with employees are part and parcel of your role as a line manager. However, it’s not always easy to know what to say and how to say it. As a result we often avoid having these conversations – which is never the best outcome.

This short workshop will help you as a line manager to:

• Follow good practice when conducting difficult conversations
• Have the confidence to tackle difficult issues
• Make sure the conversation is a success, through preparation, effectively managing the conversation and following up

Who should attend the workshop

• Managers, team leads and staff in a supervisory role within primary care

Workshop format

Tutors: Nicola Harry or Tracy Madgwick

All participants will need access to a laptop or PC with camera and sound in a quiet space. Please have your camera on if possible during the training as this makes is more enjoyable for everyone.

Zoom joining instructions will be sent as part of the joining instructions.

We will send the slides out to all participants after the workshop.

Please feel free to bring your lunch with you to the workshop.