Privacy Notice

This privacy notice explains how and why General Practice Training Ltd (GPTL) processes your personal data under the General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Training services

When you book or arrange a training course we collect and use personal data to provide this service to you.

In order to process your request when you make a booking we collect your:

  • name
  • job title
  • address
  • telephone number
  • email address
  • workplace details

You may also tell us about any special needs you have, such as dietary requirements if food is needed for a training course.

Reasons we collect and use your personal information

We may use your information in the following ways:

  • where it is necessary to perform our contract with you;
  • where it is required by law;
  • where you have provided consent, provided that you can withdraw this consent at any time; or
  • where it is necessary for our legitimate interests as a business including:
    • responding to enquiries
    • providing training services to our customers
    • improving and developing our services
    • the administration of our business
    • establishing, exercising or defending our legal rights

How we use your information

We use your information for the following purposes

  • responding to any enquiries which you make to us relating to any of our products or services;
  • to process and administer your payments;
  • to provide training services to you;
  • to monitor site usage to develop and administer our websites; and
  • to provide you with promotional information about our training services and offers

When you submit an enquiry form, you consent to our cookie policy, whereby certain information may be automatically collected from your device. Collecting this information enables us to better understand our website visitors and what content on our website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our website to our visitors. The cookies collect information in a way that does not directly identify anyone. For more information on our cookie policy, please contact us.

Who we may share your information with

We may disclose your personal information to:

  • our trainers and associates
  • our external IT support team
  • our external webhosting team

Keeping your information secure

We will use technical and organisational measures to safeguard your personal data, for example we store your personal data on secure servers and ensure access to your personal data is limited to authenticated and approved staff. While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

Retention of information

We will retain your information for no longer than is necessary for the purposes for which we collected it, or for as long as we have your consent to do so where your consent is our legal basis on which we process such data. All retained data will be held subject to this policy.

Your rights under data protection law

You may have a right to request:

  • a copy of the information that GPTL holds about you (‘subject access request’ (SAR) in the UK GDPR)
  • that anything inaccurate in your personal data is corrected (‘rectification’ in the UK GDPR)
  • that we remove your personal data (‘right to erasure’ in the UK GDPR)
  • that we use your personal data only in specific circumstances (‘restriction’ in the UK GDPR)
  • that we stop processing your personal data (‘object’ in the UK GDPR)
  • to get your personal data so you can reuse it across different services (‘data portability’ in the UK GDPR)

Changes to this policy

We may change this policy from time to time. You should check this policy frequently to ensure you are aware of the most recent version that will apply each time you interact with us.

Contact Us

To contact us please email [email protected]